Shipping policy

At VerCairn, we are committed to delivering your orders in a timely and efficient manner. Our logistics policy outlines the terms and conditions for shipping all products, including T-Shirts & Tops, Skirts, and Pants & Trousers.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website. Please note that there is no free shipping option; a flat shipping fee applies to every order.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been dispatched.

Delivery Time

Standard Shipping typically delivers within 5-10 business days, depending on your location. Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or weather conditions.

Shipping Fees

The shipping fee is calculated at checkout based on your delivery address and the total weight of your order. This fee is non-refundable unless the order is canceled before dispatch or the item is damaged during transit.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress. If you have any questions about your order status, please contact us at [email protected].

International Shipping

We currently ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. VerCairn is not responsible for any delays caused by customs clearance.

Lost or Damaged Items

If your order arrives damaged or is lost during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy. Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any further questions about our logistics policy, feel free to reach out to us at [email protected]. Our team is here to assist you.